Thank you very much for your continued support.
Our group company will be closed on October 12, 2023 (Thursday) due to company-wide training.
■For inquiries
For inquiries received via email or website, please contact
We will respond sequentially from October 13th (Friday) onwards.
■To everyone who is currently living in our rental properties
For inquiries on October 12th (Thursday), please contact the inquiry desk below.
Please note that we will respond sequentially after business starts on October 13th (Friday).
Repair inquiries: shuuzen@gatestokyo.co.jp
Update inquiries: koushin@gatestokyo.co.jp
For cancellation inquiries: Please contact us from here
Other inquiries: kanri_chintai@gatestokyo.co.jp
[For residents who subscribe to “24-hour emergency support”]
If you have an emergency problem such as a water leak or lost key, please use the contact information below.
・For those who subscribe to “JBR (Japan Best Rescue System)”: 0120-056-024
・For those who subscribe to “Shijin Support 24”: 0120-242-019
*Please check your contract documents to find out where you are joining.
that’s all